Shipping policy

Shipping Policy

Last Updated: July 26, 2026

At GearSpawn, we're committed to getting your gaming gear to you quickly, securely, and reliably. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Order Processing

Orders are processed within 1–3 business days after your order is placed and payment has been successfully received.

Business days are Monday through Friday and exclude weekends and U.S. holidays.

Once your order has been processed and shipped, you'll receive a confirmation email containing your tracking information.

During periods of high demand, product launches, holidays, or unforeseen circumstances, processing times may be slightly extended. If this occurs, we'll notify you as soon as possible.

Shipping Coverage

GearSpawn currently ships to all 50 United States, including Alaska and Hawaii.

At this time, we do not offer international shipping.

Shipping Methods & Delivery Estimates

Delivery times begin after your order has been processed.

Shipping Method	Estimated Delivery
Standard Shipping	5–7 Business Days
Expedited Shipping	2–4 Business Days
Express Shipping	1–2 Business Days (when available)

Shipping rates are calculated during checkout based on your shipping address and selected shipping method.

Delivery estimates are not guaranteed and may vary depending on carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number.

Tracking information may take 24–48 hours to become active after your shipment has been picked up by the carrier.

If you have questions regarding your shipment, please contact us and we'll gladly assist you.

Shipping Delays

While we work hard to deliver every order on time, occasional delays can occur due to:

Severe weather
Carrier delays
High order volume
Holidays
Unexpected supply chain disruptions

If your order experiences a significant delay, we'll notify you using the email address provided during checkout.

Lost or Damaged Packages

If your order arrives damaged, incorrect, or appears to have been lost in transit, please contact us as soon as possible.

For damaged or incorrect items, contact us within 7 days of delivery.

Please include:

Your order number
A description of the issue
Photos of the damaged product and packaging (if applicable)

We'll work with you to resolve the issue through a replacement, exchange, or refund when appropriate.

If your tracking indicates your package has been delivered but you haven't received it, please contact us promptly so we can help investigate with the shipping carrier.